Yleiset varaus- ja peruutusehdot

VARAUS JA VAHVISTUS

Mikäli asiakas ei saa varausvahvistusta, varaus ei ole rekisteröitynyt. Varaus sitoo hotellia, kun se on vahvistettu kirjallisesti tai esimerkiksi sähköpostitse.

Majoittuessa tulee ilmoittaa kaikkien majoittujien nimet, jotka kirjataan matkustajailmoitukseen (majoitusliikkeitä koskevien viranomaismääräysten mukaisesti).

HOTELLIIN SAAPUMINEN JA LÄHTEMINEN

Majoitustilat ovat käytettävissä tulopäivänä klo 15.00 alkaen ellei muutoin olla sovittu varauksen yhteydessä kirjallisesti.

Tila on luovutettava lähtöpäivänä klo 11.00 mennessä ellei muutoin olla sovittu varauksen yhteydessä kirjallisesti.

VARAUKSEN PERUUTUS JA HOTELLIIN SAAPUMATTA JÄTTÄMINEN

Peruutus tulee tehdä kirjallisena sähköpostiin asiakaspalvelu@polkunuuksio.com

100 % hyvitys kun peruutus tehdään 48h ennen sisäänkirjautumista

(edellä olevat prosentit eivät koske ryhmävarauksia).

Varauksen peruutukseen on oikeus varaus ehdoista poiketen kustannuksitta, ja mahdolliset etukäteen suoritetut maksut voi saada takaisin, jos peruutuksen syynä on oma tai läheisen vakava sairastuminen, vakava onnettomuus, kuolema tai muu odottamaton ja vakava tapahtuma. Hotellilla on kuitenkin oikeus vähentää palautettavasta määrästä varauksen käsittelystä aiheutuvat kulut.

Hotellilla on oikeus perua varaus pakottavista syistä ns. force majeure -esteen vuoksi. Asiakkaalla on tällöin oikeus saada maksamansa summa takaisin kokonaisuudessaan.

ASIAKKAANA KÄYTTÄYTYMINEN MAJOITUSLIIKKEESSÄ

Hotellissa noudatetaan hyviä tapoja ja järjestyssääntöjä. Jos näitä sääntöjä rikotaan, voi siitä seurata välitön hotellista poistaminen. Majoitus ja tilattujen lisäpalveluiden hinta on kuitenkin maksettava eikä jo suoritetun maksun palauttamista voi vaatia.

HOTELLIN VASTUU OMAISUUDESTASI

Matkatavaroista vastataan itse, ellei hotelli ole ottanut niitä säilytettäväksi.

Hotelli ei vastaa huoneessa olevasta omaisuudesta.

Hotelli ei vastaa hotellin pysäköintialueella olevan kulkuvälineen tai sen sisällä olevan omaisuuden vahingoittumisesta tai katoamisesta.

VASTUU VAHINGOSTA

Asiakas vastaa tahallaan tai huolimattomuudella aiheuttamistaan vahingoista (kuten tupakoinnista huoneessa), jonka hänen tai hänen vieraansa tai lemmikkieläimensä aiheuttavat huoneelle tai hotellin muille tiloille, siellä oleville huonekaluille tai varusteille sekä hotellin muille asiakkaille tai heidän omaisuudelleen.

Vastuu vahingosta määräytyy yleisten vahingonkorvausta koskevien periaatteiden mukaan.

Vahingot on viivytyksettä ilmoitettava hotellille kirjallisesti.

Hotelli ei vastaa sellaisesta asiakkaalle aiheutuneesta vahingosta, joka aiheutuu ennalta arvaamattomasta ylivoimaisesta esteestä tai vastaavasta syystä joka ei ole johtunut hotellin toimista ja jonka seurauksia hotelli ei kohtuudella voinut estää.

PALVELUN KESKEYTTÄMINEN

Varaaminen voidaan estää tai varaukset voidaan jättää ottamatta vastaan asiakasryhmän tai tietyn asiakkaan osalta, mikäli asiakas ei noudata varausehtoja tai milloin palveluntarjoajalla on perusteltu syy epäillä, että hotellien kapasiteettia varataan lainvastaiseen toimintaan tai tavalla, joka saattaa aiheuttaa vahinkoa tai vahingonvaaran hotelliyhtiölle.

Booking and cancellation policy

RESERVATION AND CONFIRMATION

The hotel reservation is always paid in advance. If the customer does not receive a booking confirmation, the booking has not been registered. The reservation is binding on the hotel once it has been confirmed in by e-mail.

When staying, the names of all guests will be provided and will be recorded on the passenger report (according to official regulations for accommodation).

ARRIVAL AND DEPARTURE AT THE HOTEL

Accommodation is available from 15:00 on the day of arrival, unless otherwise agreed in email at the time of booking. The room must be vacated by 11:00 on the day of departure, unless otherwise agreed in email at the time of booking.

CANCELLATION AND NON-ARRIVAL AT THE HOTEL

Cancellations must be made in writing to asiakaspalvelu@polkunuuksio.com

0% refund when canceled 1 day prior to check-in

(The above percentages do not apply to group bookings).

Deviations from the terms and conditions of the reservation are subject to cancellation at no cost, and any advance payments may be refunded if the cancellation is due to serious illness, serious accident, death or other unexpected and serious incident on the part of you or someone close to you. However, the hotel reserves the right to deduct the cost of processing the booking from the refundable amount.

The hotel reserves the right to cancel the booking for compelling reasons. due to force majeure. The customer is then entitled to a full refund of the amount paid.

CUSTOMER BEHAVIOR IN THE ACCOMMODATION BUSINESS

The hotel follows good manners and rules. Violation of these rules may result in immediate removal from the hotel. However, the price of the accommodation and the additional services ordered must be paid and a refund of the payment already made cannot be demanded.

THE HOTEL'S RESPONSIBILITY FOR YOUR PROPERTY

Luggage is the responsibility of the customer unless it has been taken over by the hotel. There must be a written agreement. The hotel is not responsible for the property in the room. The hotel is not responsible for damage to or loss of vehicles or property inside the hotel car park.

LIABILITY FOR DAMAGE

The customer is liable for any damage caused intentionally or negligently (such as smoking in the room) to the room or other premises of the hotel, the furniture or fittings therein, and other hotel guests or their property. Liability for damage is determined in accordance with the general principles of compensation. Damage must be reported to the hotel in writing to asiakaspalvelu@polkunuuksio.com. The hotel shall not be liable for any damage caused to the customer as a result of unforeseeable force majeure or a similar cause not caused by the hotel's actions and the consequences of which the hotel could not reasonably have prevented. The hotel is also not responsible for any damage or consequences caused by normal natural phenomena or encounters with wildlife.

SUSPENSION OF SERVICE

Reservations may be blocked or not accepted for a group of customers or a particular customer if the customer does not comply with the booking conditions or when the service provider has reasonable grounds to suspect that hotel capacity is being reserved for illegal activities or activities that could cause harm or harm to the hotel company.

Terms and conditions

Welcome to polkunuuksio!

These terms and conditions outline the rules and regulations for the use of polkunuuksio's Website, located at polkunuuksio.holidayfuture.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use polkunuuksio if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company's terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, the law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

License

Unless otherwise stated, polkunuuksio and/or its licensors own the intellectual property rights for all material on polkunuuksio.

All intellectual property rights are reserved. You may access this from polkunuuksio for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from polkunuuksio
Sell, rent or sub-license material from polkunuuksio
Reproduce, duplicate or copy material from polkunuuksio
Redistribute content from polkunuuksio

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. polkunuuksio does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of polkunuuksio,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, polkunuuksio shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

polkunuuksio reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant polkunuuksio a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of polkunuuksio; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to polkunuuksio. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of polkunuuksio's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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